Refund policy

Return and Refund Policy

Last updated: October 24, 2026

At HUDDLO, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

You may request a return within 7 days of receiving your order, provided that:

  • The item is unused, unworn, and unwashed.

  • The item is in its original condition, with tags and packaging intact.

  • You provide your order number or proof of purchase.

Items that are damaged due to misuse, washing, or normal wear and tear may not qualify for a return.

2. Non-Returnable Items

For hygiene and other applicable reasons, certain items may not be eligible for return unless they arrive damaged, defective, or incorrect.

3. Damaged, Defective, or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can review the issue and offer an appropriate solution.

4. How to Request a Return

To request a return, contact our customer support team with:

  • Your order number

  • The item you wish to return

  • The reason for the return

  • Photos, if the item is damaged or incorrect

Please wait for return instructions before sending any item back.

5. Refunds

Once your returned item is received and inspected, we will notify you whether your refund is approved.

Approved refunds will be processed to the original payment method where possible. Processing times may vary depending on your payment provider.

6. Shipping Costs

Return shipping costs may be the customer's responsibility for change-of-mind returns. If the return is due to an error on our part or an item arrives defective, HUDDLO will review the issue and provide an appropriate solution.

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